Orders

  • Payment options

    We accept American Express, Discover, MasterCard and Visa. All orders are billed in US Dollars.

  • Sales tax

    If your order is shipping to California, New York, New Jersey, or Pennsylvania, we are required to collect sales tax.

  • Ship to address

    Upon checkout, it is your responsibility to ensure that all ship-to address information is correct. This is particularly important if you have multiple residences.

  • Product lead times

    We make every effort to display the most current and accurate product availability information. We will notify you via email if your order’s item availability date changes.

  • Brass + custom finishes

    Many of our products, including all brass pieces, have natural variations due to their hand-made nature and/or their unique material origin. Because of this, variations are to be expected and celebrated. Each item is unique and no two are exactly alike. Images on our websites and items displayed in our showroom may vary from your actual piece. If natural variations are applicable to a product, we strive to provide details on each product’s page, so you are aware of its bespoke nature and what to expect.

    Please note, most brass and custom pieces are not eligible for returns. Learn more.

  • Order cancellation

    If you would like to cancel your order, you may do so within 24 hours of placing your order. To do so, please contact us at hello@uhurudesign.com. Shipping fees are non-refundable if your order is cancelled after it has shipped out of our facility.

  • Trade + contract

    We offer a trade program for design professionals in the A+D community to access exclusive pricing. To register, please apply here, and an account manager will follow up with details and may ask you to submit credentials. If you meet our requirements, we will send you an account invite, where you can log into our site, view your special pricing, and shop directly.

    Discounts and terms are specific to each trade customer. When you receive your pro account invite, we will outline your discounts and connect you with your account manager to answer any questions you may have.

  • Help + support

    We’re here to help answer any questions. Please reach out at hello@uhurudesign.com

  • Warranty + care

    We stand behind everything we design and manufacture. If you’re not satisfied with your Uhuru purchase, we will do our best to resolve the issue and work with you to come up with a solution. If you’d like to return something, please refer to our Return Policy.

    We recommend you follow our care guidelines found in our document below, for best practices on keeping your products and furniture in good condition.

    Uhuru Warranty + Care Instructions

  • Pricing + information disclaimer

    Our goal is to provide accuracy in all prices, delivery rates and other information. All prices online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.